IRS.gov — Payments Feature

IRS.gov is the largest public-sector financial UX surface in the United States. The Payments experience handles the actual collection — taxpayers funding the federal government one transaction at a time. Scale: 880.9 million visits in FY2023, $4.7 trillion in tax collection supported.

I led development on the modernized payment flow — the React + TypeScript layer that replaced the legacy markup taxpayers used to hit. The challenge isn't novel features. It's that the system has to work for everyone — every income bracket, every accessibility profile, every device, every browser the federal government still has to support.

Engineering at this scale stops being about clever architecture. It's about staying boring on purpose, surfacing failure modes early, and writing code the next engineer can read without regret. Every component I shipped was reviewed against accessibility, performance, and security profiles most product teams never see.

[PLACEHOLDER — fuller detail on the components shipped, the team coordination across federal stakeholders, and the specific UX improvements coming.]